In observance of the Labor Day Holiday, HCWCID 116, HRF, and TOPS offices will be closed on Monday, September 5 and will reopen during normal business hours on Tuesday, September 6. HCWCID 116 Customers: For Water related customer service, billing and/or Water Emergencies, call TOPS at 281-807-9500 (24 hr answering service). For HRF related issues, emails will be responded to in a timely manner when office reopens. Utilize drop box to the left of front door of HRF Clubhouse (5300 Coral Gables Dr) for correspondence/payments to HCWCID 116, HRF, and/or HCA. Water payments that are dropped off to clubhouse will [...]

The City of Houston (COH), the primary source of water for the North Harris County Regional Water Authority (Authority), entered stage one of the COH Drought Contingency Plan on June 21, 2022, due to the observed drop in annual rainfall amounts and higher-than-normal daily temperatures.  The COH’s drought response calls for voluntary water conservations efforts to reduce water use, that will reduce the daily volume of water delivered.  The Houston Public Works Release can be found under https://nhcrwa.info/coh-stage1. The Authority is implementing Stage 1 of our Drought Contingency Plan immediately.  The Authority’s Drought Contingency Plan request that any customer receiving [...]

In observance of the Memorial Day Holiday, HCWCID 116, HRF and TOPS offices will be closed on Monday, May 30, 2022. Offices will reopen on Tuesday, May 31st during normal operating hours. For Water related Emergencies, call TOPS at 281-807-9500 (24 hr answering service). For HRF related issues, email to [email protected]. Emails will be responded to in a timely manner when office reopens. Utilize drop box to the left of front door of HRF Clubhouse (5300 Coral Gables Dr) for correspondence/payments to HCWCID 116, HRF, and/or HCA.